HP LASERJET RESOURCES

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HP LaserJet P4014, P4015, P4515: Hanging Display, Poor Fusing

The problem

The printer hangs in “Processing Job” (with motor running) and/or fuses poorly and/or throws 41.8 errors (41.08 in the event log).

Solutions

  1. Fusers with weak heating elements can cause these issues. Replace the fuser.
  2. Firmware can also cause this. If it is possible to print a configuration page and check the DC controller number. This should be 16 or higher. If not, the firmware should be upgraded to version 04.060.7 or higher. According to HP, this will prolong fuser life even if you are not having the issues described above. However: there has been a firmware upgrade issue. Read about it HERE.

HP LaserJet P4014, P4015, P4515: Hanging Display, Poor Fusing

The problem

The printer hangs in “Processing Job” (with motor running) and/or fuses poorly and/or throws 41.8 errors (41.08 in the event log).

Solutions

  1. Fusers with weak heating elements can cause these issues. Replace the fuser.
  2. Firmware can also cause this. If it is possible to print a configuration page and check the DC controller number. This should be 16 or higher. If not, the firmware should be upgraded to version 04.060.7 or higher. According to HP, this will prolong fuser life even if you are not having the issues described above. However: there has been a firmware upgrade issue. Read about it HERE.
fan art

HP LaserJet P4014, P4015, P4515: Hanging Display, Poor Fusing

The problem

The printer hangs in “Processing Job” (with motor running) and/or fuses poorly and/or throws 41.8 errors (41.08 in the event log).

Solutions

  1. Fusers with weak heating elements can cause these issues. Replace the fuser.
  2. Firmware can also cause this. If it is possible to print a configuration page and check the DC controller number. This should be 16 or higher. If not, the firmware should be upgraded to version 04.060.7 or higher. According to HP, this will prolong fuser life even if you are not having the issues described above. However: there has been a firmware upgrade issue. Read about it HERE.
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